Friday, February 10, 2012

it's been a while

It's been a long while since my last post. But I am back and ready to tell you everything you need to know about travel.
I will tell you a story. I had a call from a past customer telling me that the upcoming trip they had booked was a destination wedding and the travel agent the bride had chosen had held no rooms for the guests. In my mind, that is unheard of..but without knowing who the agent was, I made phone calls to find out if any rooms were being held by this agent. The answer was no. The mother of the bride, the maid of honor and many guest were not going to be able to go to the resort. The resort was sold out. The agent they had used was inept.
Did I mention that this was a Sandals resort and when I checked there were absolutely no rooms available. So I did what I do best..I work for the customer..my customers who chose the wrong travel agent for their special day.
I was not going to let them pay for it by having this wedding turn into a disaster.
I was able to find 5 rooms for these customers and they considered me their savior. I am no savior; I am just a knowledeable travel professional who knows what I am doing.
Be careful when planning a very special destination event. Make sure the travel agent knows what she is doing. Make sure you get everything confirmed ..do not take the agent's word for it, or you do can have a disaster in the making.
Hopefully the upcoming wedding will be perfect...
Congratulations to the bride and groom